PocketWin and its entire InTouch Games network including mFortune, Mr Spin, Dr Slot, and Bonus Boss ceased trading after UKGC enforcement action in 2023. This forensic audit explains what happened, exposes misleading affiliate claims about active sister sites, and guides players toward genuinely regulated alternatives.
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| Audit Parameter | Forensic Finding |
|---|---|
| Correct Brand Name | PocketWin |
| License Holder | InTouch Games Ltd – UKGC Licence 413/52261 (now inactive) |
| Parent Company | Skywind Group (acquired InTouch; did not continue consumer brands) |
| License Status | CLOSED – No longer trading after 2023 enforcement action |
| Payout Speed (Historic) | 0-24 hours after approval (while operational) |
| Last Verified | January 2026 |
PocketWin was a mobile-first casino brand operating under InTouch Games Ltd’s UK Gambling Commission Remote Casino Licence 413/52261. The operator was known for its proprietary slot games and a network of sister sites including mFortune, Mr Spin, Casino 2020, Cashmo, Jammy Monkey, Dr Slot, and Bonus Boss. All of these brands shared the same regulatory umbrella and critically the same self-exclusion database, a core player protection mechanism under UKGC rules.
However following enforcement action by the UK Gambling Commission in 2023, InTouch Games ceased B2C trading. While Skywind Group had acquired InTouch, the decision was made to shut down the consumer-facing brands rather than migrate them to Skywind’s separate UKGC licence or remediate the identified compliance failures. This means PocketWin is not accepting new registrations, all true regulatory sister sites are also closed, shared self-exclusion is now a historic-only safeguard, and any affiliate promoting PocketWin or its sisters as active UKGC brands is factually incorrect.
For UK players seeking alternatives with similar mobile-focused gameplay and robust UKGC oversight, consider exploring Cashmo sister site alternatives for historic context or Sun Vegas related casinos for currently active options under legitimate licensing.
PocketWin and its entire sister network are no longer live UKGC-regulated brands. Any claim that these sites continue to operate normally or that they seamlessly migrated to Skywind’s licence is false. Players with existing accounts should contact InTouch directly regarding balance withdrawals or self-exclusion record portability but no new onboarding is possible.
Understanding the PocketWin sister site network requires distinguishing between regulatory sisters which are brands that shared the UKGC licence and self-exclusion pool and marketing sisters which are brands managed by the same team but potentially under different corporate structures. This distinction matters for player protection especially around self-exclusion enforcement.
These brands operated under the same licence held by InTouch Games Ltd. If you self-excluded from one you were automatically excluded from all. mFortune sister brands represented the flagship sister brand known for unique mobile-first slots and bingo games. Mr Spin offered free spins on registration with a similar proprietary game library. Casino 2020 was a themed variant of the InTouch platform.
Cashmo closed prior to the 2023 enforcement action. Jammy Monkey partner sites focused on slots and instant-win games. Similar sites to Dr Slot offered slot-centric gameplay with InTouch’s in-house titles. Bonus Boss sister site options promoted bonus-heavy gameplay within the same network.
Because all these brands shared the same UKGC licence they also shared the same customer database and self-exclusion register. If you self-excluded from PocketWin in 2022 that exclusion applied across mFortune, Mr Spin, and all other InTouch brands. Now that the network is closed those self-exclusion records remain on file with InTouch and Skywind but they do not automatically transfer to unrelated UKGC operators.
Our forensic audit identified multiple misleading affiliate claims. The claim that PocketWin is an active UKGC-regulated brand in 2025 is false as PocketWin ceased trading after 2023 UKGC enforcement action. The claim that PocketWin’s sister sites migrated seamlessly to Skywind’s licence is misleading as Skywind acquired InTouch but the consumer brands were wound down not migrated. The claim that Betway, Bet365, William Hill, or Unibet are PocketWin sister sites is false as these are unrelated UKGC operators representing alternatives not regulatory sisters.
Some affiliate sites incorrectly list Luck Casino and Mad Slots as PocketWin sister sites. While these brands may have been promoted alongside InTouch properties or shared affiliate partnerships, current corporate and licensing linkage after the InTouch closures is not robustly evidenced. Do not assume they share the historic InTouch self-exclusion pool by default. Always verify the licence holder in the site footer and cross-reference with the UKGC register.
Because PocketWin is no longer an active brand the following information is historic only and provided for audit transparency. If you had an active balance when the site closed you should have been contacted by InTouch Games regarding withdrawal procedures.
When PocketWin was live withdrawals entered a pending state for up to 24 hours before processing provided KYC documentation was complete. This pending window allowed players to reverse their withdrawal request, a standard industry practice though one often criticised as encouraging players to gamble their winnings before cash-out.
| Payment Method | Min Deposit | Min Withdrawal | Historic Speed (Operational Period) |
|---|---|---|---|
| Visa Debit | £5 | £10 | 0-24 hours after approval |
| Mastercard Debit | £5 | £10 | 0-24 hours after approval |
| PayPal | £5 | £10 | 0-24 hours after approval |
| Trustly | £5 | £10 | 0-24 hours after approval |
PocketWin is no longer processing new deposits or withdrawals. If you believe you have an outstanding balance contact InTouch Games Ltd or Skywind Group directly through official channels rather than relying on third-party affiliate sites.
Step 1: Check your email – InTouch should have sent closure notifications to all registered customers.
Step 2: Contact InTouch/Skywind – Use official corporate contact details not affiliate sites to inquire about outstanding balances.
Step 3: Escalate to UKGC – If InTouch or Skywind does not respond file a complaint with the UK Gambling Commission referencing licence 413/52261.
Step 4: Check your bank – Approved withdrawals may have been processed automatically during the wind-down period.
With PocketWin and its network now closed the bigger lesson is how to verify sister site claims for any casino. Many affiliates promote inaccurate or outdated sister site lists to earn commissions.
Step 1: Check the Footer for the Licence Number – Every UKGC-licensed site must display its licence number in the footer. For PocketWin this was 413/52261. If a site claims to be a sister brand but shows a different licence number it is not a regulatory sister.
Step 2: Cross-Reference the UKGC Register – Visit the UK Gambling Commission’s public register and search for the licence number. This will show the legal licence holder and all associated brands.
Step 3: Compare Corporate Listings – Look up the licence holder on Companies House. This reveals parent companies, directors, and filing history.
Step 4: Test Self-Exclusion Portability – If you self-excluded from one site contact customer support of the alleged sister site and ask if your exclusion applies. Under UKGC rules brands sharing a licence must share self-exclusion.
Step 5: Ignore Affiliate Similar Sites Lists – Many affiliate pages list alternatives based on game selection or bonuses not regulatory connection. Always verify licence holders independently.
Self-exclusion is one of the most critical harm minimisation tools in UK gambling regulation. If you self-exclude from a UKGC casino that exclusion only applies to brands under the same licence. It does not automatically transfer to other operators even if they’re owned by the same parent company under a different licence.
When Skywind acquired InTouch, Skywind held its own UKGC licence for B2B game supply. The InTouch brands did not migrate to Skywind’s licence so Skywind’s B2B licence does not inherit InTouch’s consumer-facing self-exclusion records. If you were self-excluded from PocketWin and later try to register at a Skywind-powered casino operated by a different licensee that new operator will not automatically know about your InTouch self-exclusion unless you’ve also enrolled in GamStop the UK’s national self-exclusion scheme.
While the UK Gambling Commission does not always publish detailed enforcement outcomes for every case, the fact that InTouch Games ceased B2C trading following regulatory action indicates serious compliance failures. Common triggers for such enforcement include anti-money laundering breaches involving failure to conduct adequate source-of-funds checks, social responsibility failures involving not intervening when customer behaviour indicated gambling harm, marketing to vulnerable groups involving targeting self-excluded players or minors, and systemic control weaknesses involving inadequate governance, training, or technology to meet UKGC’s Licence Conditions and Codes of Practice.
Rather than remediate these issues and face ongoing UKGC scrutiny including potential fines, licence conditions, or public censure, InTouch and Skywind opted to wind down the consumer brands. This is a significant red flag for players and affiliates alike suggesting the compliance failures were substantial enough that continuing operations was not commercially or reputationally viable.
When an entire network closes due to enforcement action it raises questions about the historic safety of all sister sites even if they individually held good Trustpilot scores or processed withdrawals promptly. The UKGC’s enforcement powers exist to protect players from systemic harm and a network-wide closure suggests those protections were not operating effectively during the brands’ operational period.
For players seeking mobile-first casinos with proprietary games and robust UKGC oversight, numerous active alternatives exist.
The Virgin Bet sister site list offers established brand reputation with Gamesys platform reliability and comprehensive responsible gambling tools. Starspins casino alternatives provide Flutter Entertainment backing with transparent sister site disclosures and fast withdrawal processing.
Game selection at active UKGC alternatives typically includes content from leading providers. Pragmatic Play delivers popular slot titles with bonus buy features. NetEnt contributes classics like Starburst and Gonzo’s Quest with proven RTP transparency. Evolution Gaming powers live dealer sections offering Lightning Roulette, Crazy Time, and classic table games.
GambleAware provides support resources for players recognising signs of problem gambling regardless of which platforms they use. For comprehensive self-exclusion across all UKGC operators, registering with GamStop ensures protection that individual site exclusions cannot provide.
PocketWin and its entire InTouch Games sister site network including mFortune, Mr Spin, Casino 2020, Cashmo, Jammy Monkey, Dr Slot, and Bonus Boss are closed brands following UKGC enforcement action in 2023. While they once operated under legitimate UKGC oversight through licence 413/52261 they are no longer accepting players, processing deposits, or managing withdrawals.
Safety tier rating is low as a closed historic UKGC brand. The core risk is regulatory inactivity. Any affiliate or casino comparison site that lists PocketWin or its sisters as active UKGC brands in 2025 is factually incorrect and potentially misleading players into believing these sites are safe regulated options when they are not.
Player action items include contacting InTouch Games Ltd or Skywind Group directly if you had an active balance when PocketWin closed, or escalating to the UKGC if needed. If you self-excluded from PocketWin or its sisters enrol in GamStop to ensure your exclusion applies across all UKGC operators. Do not trust affiliate lists promoting PocketWin as a current option and always verify licence status independently using the UKGC register. For active UKGC alternatives with similar mobile-first gameplay consider Tombola, 888 Ladies, Virgin Games, or Sky Vegas brands.
This forensic audit will be updated if Skywind or any successor entity relaunches the PocketWin or mFortune brands under new UKGC licences. Until then treat all PocketWin sister site references as historic only.
James specialises in analysing UK casino brands and their networks – identifying shared ownership, platforms, and what that means for players. His reviews are backed by real-money testing across dozens of operator networks.