Santeda International B.V. Sister Sites, Licensing & Withdrawal Times (2026 Audit)

Last update on January, 2026 By James Mitchell

Santeda International B.V. (Curaçao, licence 1668 JAZ) operates MyStake, GoldenBet, Velobet, Rolletto, and Cosmobet. Despite mid-range Trustpilot scores, persistent complaints cite slow KYC and withdrawals exceeding 20 days. Australia’s ACMA issued a 2024 warning against GoldenBet. This audit examines ownership, real withdrawal timelines, and risk profiles.

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Compliance Snapshot: Key Data at a Glance

Before diving into the analysis, here is the raw compliance data for Santeda International B.V. and its associated entities, verified as of January 2026:

AttributeDetail
OperatorSanteda International B.V. (Curaçao, company no. 151296) with associated EU vehicle Santeda International Ltd (Cyprus, HE406761 / HE402726)
Licence StatusCuraçao B2C licence (e.g. B2C-AHKQ5AFL-1668JAZ / 1668 JAZ) claimed as valid, but external aggregators do not consistently show a live, user-clickable validator link for all brands; at least one regulator (ACMA, Australia) issued a formal warning in late 2024
Trustpilot ScoreMid–high range (typically 3.5–4.2 across MyStake, GoldenBet, Velobet) with mixed signals: many 5‑star reviews on bonuses and game variety, but recurring 1‑star complaints about slow KYC and withdrawals exceeding 20 days
Advertised Payout Speed1–3 business days (e‑wallets / crypto) or 2–5 business days (cards / bank transfer) according to official terms
Real-World Payout Speed3–7 business days for straightforward accounts; 15–25+ calendar days in disputed cases (KYC escalations, bonus-term reviews, geo-restriction issues)
Last VerifiedJanuary 2026

This table tells the story in numbers: Santeda brands market speed and convenience but operate on a legacy banking and compliance model that introduces friction when manual reviews are triggered. The ACMA warning against GoldenBet—naming both Santeda International B.V. and Santeda International Limited—adds a layer of regulatory risk that is absent from many other Curaçao operators, signalling that even the claimed licence does not guarantee smooth compliance in all jurisdictions. This contrasts sharply with operators licensed by the UK Gambling Commission, where regulatory transparency is mandated.

Understanding the Reputation of Santeda International B.V.

When you search for reviews of MyStake, GoldenBet or Velobet, you will encounter a paradox: Trustpilot and AskGamblers pages often show aggregate scores in the 3.5–4.2 range, with hundreds of five‑star comments praising the wide selection of slots, live casino tables, and competitive sportsbook odds. Players highlight the ability to deposit and withdraw via cryptocurrency, the multi‑language customer support, and the generous welcome bonuses that can reach several hundred euros or dollars. On the surface, these metrics suggest a reputable, modern operator that has invested heavily in software partnerships—Santeda sites typically offer games from over 100 providers, including NetEnt, Pragmatic Play, Play’n GO, Yggdrasil, Hacksaw Gaming, Evolution Gaming, and numerous smaller studios. For casual players who deposit modest sums, enjoy the bonuses, and cash out small wins without triggering deep KYC checks, the experience can be smooth enough to warrant a positive review.

However, a closer read of the one‑star and two‑star feedback reveals a consistent pattern: slow identity verification, accounts frozen mid‑withdrawal, and payout timelines that stretch far beyond the advertised 1–3 business days. Multiple independent review aggregators note complaints in which players upload standard documents (passport, utility bill, bank statement) only to face follow‑up requests for notarised copies, video selfies, or proof‑of‑funds statements—requests that can add one to two weeks to the withdrawal process. In some cases, the casino will approve the withdrawal internally but then cite “payment provider delays” or “additional security checks,” pushing the total wait time into the 20–25 day range or beyond. This is not an outright scam—the vast majority of players do eventually receive their funds—but it is a legacy compliance and banking model that sits uncomfortably alongside the modern, crypto‑friendly branding and the marketing claims of “fast payouts.” For UK players accustomed to the instant-verification and next-day withdrawal standards of UKGC‑licensed sites like those in the Bet365 sister sites network, or even for players familiar with Malta Gaming Authority operators, the Santeda experience can feel frustratingly opaque and slow.

Tier A: Direct Sister Sites Operated by Santeda International B.V.

The Santeda International B.V. portfolio is explicitly documented across multiple industry databases and official brand footers. The following five sites are directly owned and operated by the Curaçao parent company, sharing the same back‑end platform, payment processors, customer‑support infrastructure, and—crucially—the same compliance and KYC workflows that give rise to the withdrawal timelines discussed above.

MyStake

MyStake is the flagship brand of the Santeda network, marketed as a one‑stop shop for casino games, live dealer tables, sports betting, esports wagering, and virtual sports. The platform claims partnerships with over 100 software providers, and a tour of the lobby confirms a genuinely impressive catalogue: you will find the latest Pragmatic Play slots alongside classic NetEnt titles, a full Evolution Gaming live suite (including Lightning Roulette, Crazy Time, and dozens of blackjack and baccarat variants), and an extensive sportsbook covering football, tennis, basketball, esports, and niche markets such as politics and entertainment. MyStake also emphasises its multi‑language support—the site is available in English, Spanish, Portuguese, German, French, Turkish, and several other languages—and its crypto‑friendly banking, accepting Bitcoin, Ethereum, Litecoin, Tether, and other digital currencies alongside traditional fiat options such as Visa, Mastercard, Skrill, and Neteller.

GoldenBet

GoldenBet is the sportsbook‑led sibling within the Santeda stable, sharing the same technical stack and game library as MyStake but with a heavier emphasis on pre‑match and in‑play betting markets. The casino section is fully present—complete with slots, live tables, and jackpot games—but the homepage design and promotional calendar are geared toward sports bettors, with enhanced odds on major football fixtures, accumulator insurance, and cashback offers on losing bets. Like MyStake, GoldenBet accepts both fiat and cryptocurrency, and the platform supports a wide range of languages and currencies, making it attractive to players in Europe, Latin America, and parts of Asia where Curaçao licences are widely accepted. Players seeking UKGC-licensed sportsbook alternatives might explore Betway sister sites or Ladbrokes sister sites for regulated options.

Velobet

Velobet is explicitly listed in industry directories as a Santeda International B.V. brand, and it has carved out a niche as the crypto‑first member of the network. The site design emphasises instant deposits and withdrawals via Bitcoin, Ethereum, Tether, and a host of altcoins, and the welcome bonus structure is tailored for crypto users (often a percentage match on BTC or ETH deposits with lower wagering requirements than fiat bonuses). Velobet’s sports betting section covers all major leagues and esports tournaments, while the casino lobby mirrors the 100+ provider lineup seen at MyStake, ensuring that slots fans and live‑dealer enthusiasts have plenty to explore. For our detailed breakdown of this brand specifically, see our Velobet sister sites guide.

Rolletto

Rolletto rounds out the core quartet with a hybrid casino‑sportsbook model that places equal weight on slots, live games, and sports betting. The platform uses the same Santeda technical infrastructure, so the game library, payment options, and bonus mechanics will feel familiar if you have played at MyStake or Velobet. Rolletto differentiates itself with a strong focus on esports betting—offering markets on League of Legends, CS:GO, Dota 2, Valorant, and other competitive titles—and a loyalty program that rewards regular players with cashback, reload bonuses, and invitations to exclusive tournaments. We cover this brand comprehensively in our Rolletto sister sites analysis.

Cosmobet

Cosmobet is the fifth confirmed member of the Santeda International B.V. portfolio, listed in multiple industry databases as sharing the same ownership, licence, and platform infrastructure. The site offers a familiar blend of casino games (slots, live tables, jackpots) and sports betting (pre‑match and in‑play across football, tennis, basketball, esports, and more), with support for both fiat and cryptocurrency payments. Cosmobet’s branding leans into a futuristic, space‑themed aesthetic, and the promotional calendar includes regular reload bonuses, free‑spin drops, and cashback offers for active players. Our dedicated Cosmobet sister sites review provides additional detail.

The Truth About Withdrawals: Understanding the 15–25 Day Reality

One of the most contentious aspects of the Santeda International B.V. network is the gap between advertised and real‑world withdrawal timelines. Official terms and conditions for MyStake, Velobet, GoldenBet, Rolletto, and Cosmobet typically state that withdrawal requests are processed within 1–3 business days for e‑wallets and cryptocurrency and 2–5 business days for credit/debit cards or bank transfers. On the surface, these figures are competitive with other Curaçao operators and broadly in line with the standards of Malta Gaming Authority sites. However, independent player feedback—aggregated across Trustpilot, AskGamblers, CasinoMeister, and niche forums—reveals a persistent pattern of multi‑week delays that the official timelines do not capture.

The root cause lies in Santeda’s manual KYC and compliance review process. Unlike UKGC‑licensed sites, which are required to verify player identity before allowing deposits and gameplay, Curaçao operators such as Santeda often permit instant sign‑up and immediate deposits with minimal checks, deferring full identity verification until the player submits their first withdrawal request. At that point, the compliance team will request a standard KYC pack: a government‑issued photo ID (passport or driving licence), proof of address (utility bill or bank statement dated within the last three months), and—depending on the deposit method—proof of payment (a screenshot of your e‑wallet account or a photo of your credit card with the middle digits obscured). For many players, this initial check is completed within a few days, and the withdrawal proceeds smoothly. However, a significant subset of users—particularly those who deposited larger sums, triggered bonus wagering thresholds, or were flagged by automated risk algorithms—face a second round of requests: notarised copies of documents, video selfies holding ID next to the current date, bank statements covering several months of transactions, or proof‑of‑funds declarations explaining the source of deposited money. Each additional request can add one to two weeks to the timeline, and because communication is often handled via email (with response times of 24–48 hours per message), the process can stretch into the 20–25 day range or beyond.

Players who prefer the streamlined verification processes of UKGC-licensed operators may find better experiences at established networks such as 32Red sister sites or LeoVegas Casino sister sites, where upfront verification is standard practice.

Final Verdict: Should You Play at a Santeda International B.V. Site?

Santeda International B.V. operates a high‑volume, mid‑reputation casino‑sportsbook network that excels in game variety, multi‑language support, and cryptocurrency integration but falls short on withdrawal speed, transparency, and regulatory resilience. The five confirmed sister sites—MyStake, GoldenBet, Velobet, Rolletto, and Cosmobet—offer a genuinely impressive catalogue of slots, live tables, and sports betting markets, powered by over 100 software providers and supported by 24/7 customer service. For casual players who deposit modest sums, enjoy the bonuses, and experience no KYC complications, the Santeda experience can be smooth and enjoyable, as evidenced by the many five‑star Trustpilot reviews. However, for players who hit larger wins, trigger compliance red flags, or simply have the bad luck to be selected for enhanced due diligence, the reality is a multi‑week withdrawal process with limited transparency and no meaningful external recourse. The ACMA warning against GoldenBet adds a layer of regulatory risk that cannot be ignored, signalling that Santeda’s compliance framework is under scrutiny by at least one national regulator and may face further challenges in other jurisdictions.

UK players seeking robust consumer protections should consider UKGC-licensed alternatives. Self-exclusion tools like GamStop do not apply to offshore operators like Santeda, meaning problem gambling safeguards are significantly weaker. For responsible gambling support, GambleAware provides free advice and resources regardless of where you play.

Last Compliance Audit: January 2026. Santeda International B.V. operates under Curaçao licensing. No UKGC license. Sister-site relationships verified through corporate registries and brand footers.

Is Santeda International B.V. a legitimate operator, or is it a scam?+

Santeda International B.V. is a legitimate Curaçao-licensed operator (company no. 151296, licence 1668 JAZ) that powers multiple casino-sportsbook brands including MyStake, GoldenBet, Velobet, Rolletto, and Cosmobet. The network is not a scam—the vast majority of players do receive their withdrawals eventually, and Trustpilot scores for Santeda brands typically sit in the 3.5–4.2 range, reflecting genuine positive experiences with game variety and bonuses. However, Santeda operates a legacy compliance model that results in slow KYC processes and withdrawal timelines that often stretch to 15–25 days, far beyond the advertised 1–3 business days.

Why do Santeda withdrawals take 20+ days when the terms say 1–3 business days?+

The 1–3 business day figure cited in Santeda’s terms refers to the internal processing time after your account is fully verified and all compliance checks are complete. The problem is that Santeda (like many Curaçao operators) does not verify your identity until you request your first withdrawal, at which point the compliance team will ask for ID, proof of address, and payment-method verification. For many players, this initial KYC check is completed in a few days, but a significant subset—especially those with larger withdrawals or accounts flagged by automated risk algorithms—face multiple rounds of document requests, including notarised copies, video selfies, and proof-of-funds statements. Each additional request can add 7–14 days, and because communication is email-based with 24–48 hour response times, the process can stretch into the 20–25 day range or beyond.

Are MyStake, Velobet, and GoldenBet true sister sites under the same owner?+

Yes. MyStake, Velobet, GoldenBet, Rolletto, and Cosmobet are all directly owned and operated by Santeda International B.V., a Curaçao-registered company (no. 151296) with an associated EU vehicle, Santeda International Ltd, registered in Cyprus (HE406761 / HE402726, depending on the source). Industry databases and official brand footers confirm that these five sites share the same back-end platform, payment processors, game library (100+ providers including NetEnt, Pragmatic Play, Evolution Gaming, and Play’n GO), customer-support infrastructure, and—crucially—the same compliance and KYC workflows that give rise to the multi-week withdrawal timelines documented in independent reviews.

Who actually owns Santeda International B.V., and where is it based?+

Santeda International B.V. is a private limited liability company registered in Curaçao with company number 151296. The network also operates through an associated European vehicle, Santeda International Ltd, registered in Cyprus with company numbers HE406761 or HE402726 (sources vary, possibly indicating multiple entities or re-registrations). The beneficial owners—the individuals or parent companies that ultimately control Santeda—are not disclosed in public filings, which is typical for Curaçao-registered gambling operators. The Curaçao Gaming Control Board does not publish detailed ownership registries, and the companies register lists maintained by the Curaçao Chamber of Commerce are not freely accessible online.

Casino Expert

James specialises in analysing UK casino brands and their networks – identifying shared ownership, platforms, and what that means for players. His reviews are backed by real-money testing across dozens of operator networks.